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WestJet Pet TravelWS

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FAQ about WestJet pet policy

Policy last updated: April 20, 2026

Accepted pets:🐱 Cat🐶 Dog
Min age: 8 weeks

In-Cabin Travel

Allowed
🐾Accepted pets🐱 Cat🐶 Dog
Carrier max dimensions41 × 25.4 × 21.5 cm
Max pets per passenger1
Fee50 CAD

Cabin pet fee: $50–$59 CAD/USD for travel within/between Canada and the U.S.; $100–$118 CAD/USD for travel between Canada/U.S. and all destinations outside the U.S. One pet per guest, one pet per kennel. Kennel counts as the passenger's personal item in carry-on allowance. UltraBasic guests on routes without carry-on allowance are still permitted to bring an empty kennel or pet in kennel in addition to their personal item. Pet must be able to stand, sit, turn around, and lie down comfortably in the kennel. Kennel must be soft-sided, airline-approved, leak-proof, secure, well-ventilated, and must not allow the animal's head to stick out. Pets not accepted in Business cabin on the 787 Dreamliner. Pet must remain in kennel stored under the seat at all times. Space is limited; pre-booking strongly recommended at least 48 hours before departure. A pet may not travel with an unaccompanied minor. Kennel fee can be paid via contact centre by credit card or Travel Bank funds.

Cargo / Hold

Allowed
As checked baggage Yes
As freight Yes
Fee100 CAD

Checked baggage pet fee: $100–$118 CAD/USD for travel within/between Canada and the U.S.; $200–$236 CAD/USD for travel between Canada/U.S. and all destinations outside the U.S. Cargo/freight: contact WestJet Cargo at 1-866-952-2746 (1-866-WJCARGO) for fees. Pre-booking recommended at least 48 hours before departure. Space is limited.

Service Animals

Allowed
🐾Accepted species🐶 Dog
Must fit at passenger feet Yes
Advance notice required Yes
Documentation requiredProof of individual training by an organization or person specializing in service dog trainingService Dog Registration Form (for UK travel, mandatory; optional but recommended for other routes)Harness, vest, or collar and leash indicating the dog is a service dogCDC import form (for travel to/from the United States)Registered Identification Card (recommended)

Call WestJet Special Care Desk at least 48 hours before departure (at least 7 days for UK travel). Emotional support animals not accepted as of August 5, 2021. WestJet accepts one service dog per person with a disability; two service dogs accepted if itinerary includes a U.S. flight. Service dogs not accepted on flights to/from Bridgetown (Barbados), Montego Bay and Kingston (Jamaica), and Rio Hato (Panama). Pre-approval required for travel to Antigua, Belize, Cayman Islands, France, Hawaii, Iceland, Ireland, Mexico, Spain, St. Lucia, Trinidad and Tobago, Turks and Caicos, United Kingdom, and United States. Service dogs not permitted in emergency exit rows and may not occupy an empty seat. If the dog does not fit at the passenger's feet, additional floor space is free of charge within Canada; a second seat may be purchased for flights outside Canada. For oversized service dogs, WestJet may rebook or transport the dog in the hold at no charge (guest must provide kennel). Working dogs (non-disability assistance) are charged the pet in cabin fee and are subject to the same cabin restrictions.

🐱🐶

Species Rules

Service animals exempt Yes

Cats travelling in cabin may be moved toward the rear of the aircraft if a guest with a severe allergy to cat dander is also on board, per Canadian Transportation Agency buffer zone requirements. Pets are not accepted on itineraries which include flights operated by code-share and interline partners.

Documentation Required

  • General entrance requirements documentation per destination country (health certificates, vaccination records as required)
  • Import/export permits where required by destination country
  • Veterinary health certificate where required by destination
What types of animals are permitted in the cabin?
Cats, dogs, and birds are accepted in the cabin. Only cats and dogs are covered by the general pet policy for most routes.
What is the maximum weight allowed for a pet in the cabin?
WestJet does not specify a maximum weight for pets in the cabin; however, the pet must be able to stand, sit, turn around, and lie down comfortably in the kennel, and the kennel must fit under the seat in front of you.
What are the carrier size requirements for in-cabin pet travel?
The kennel must not exceed 41 cm L x 21.5 cm H x 25.4 cm W (16 in. L x 8.5 in. H x 10 in. W). It must be soft-sided, airline-approved, leak-proof, secure, and well-ventilated, and must not allow the animal's head to stick out.
Can pets travel in the cargo hold, and what are the requirements?
Yes. Pets can travel as checked baggage or as cargo via WestJet Cargo. As checked baggage, fees are $100–$118 CAD/USD within/between Canada and the U.S., or $200–$236 CAD/USD for other international routes. For cargo, contact WestJet Cargo at 1-866-952-2746.
What are the fees for traveling with a pet?
In the cabin: $50–$59 CAD/USD for travel within/between Canada and the U.S.; $100–$118 CAD/USD for travel between Canada/U.S. and all other destinations. As checked baggage: $100–$118 CAD/USD within/between Canada and the U.S.; $200–$236 CAD/USD for other international routes. As cargo: contact WestJet Cargo for pricing.
Is there a limit on the number of pets per passenger or per flight?
One pet per passenger and one pet per kennel in the cabin. The number of pets per flight is also limited; WestJet strongly recommends reserving space as soon as possible, at least 48 hours before departure.
Are there any breed restrictions for pets traveling in the cabin or cargo?
WestJet's website does not list specific breed restrictions for cats and dogs, though entrance and documentation requirements may vary by destination and breed.
What documents and health certificates are required to travel with a pet?
Requirements vary by destination. Passengers must review the general entrance requirements for guests travelling with pets. Health certificates, vaccination records, and import/export permits may be required depending on the destination country.
How do I book a flight for my pet, and can I do it online?
Space for pets can be reserved online or by phone. You can chat with a live agent or contact WestJet by phone. Pre-booking is strongly recommended at least 48 hours before departure to ensure space is available.
Are there special requirements for international travel with a pet?
Yes. Entrance and documentation requirements vary by destination. WestJet does not accept pets to/from Barbados, Hawaii, Ireland (Dublin), Jamaica, or the United Kingdom. Pets are not permitted on itineraries that include flights operated by code-share and interline partners. Passengers should review the general entrance requirements document and contact destination consulates or embassies.
What is the airline's policy on sedating pets during travel?
WestJet recommends consulting a veterinarian before administering any tranquilizer or other medication to your pet before travel.
Is there a dedicated contact for pet travel inquiries?
You can chat with a live WestJet agent or contact WestJet by phone to arrange pet travel. For cargo, contact WestJet Cargo at 1-866-952-2746 (1-866-WJCARGO). For service dogs, call the Special Care Desk at least 48 hours before departure.

Source: Official pet policy page ↗