Qantas Pet TravelQF
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ShareFAQ about Qantas pet policy
Policy last updated: April 25, 2026
In-Cabin Travel
Not allowedPets (cats and dogs) are not permitted in the passenger cabin. They travel in a special temperature-controlled area in the hold of the aircraft. Bookings are made through Qantas Freight.
Cargo / Hold
AllowedPets travel in a special area in the hold of a passenger aircraft where temperature and noise are similar to the cabin. Bookings must be made through Qantas Freight. It is important to book the pet's flight before booking your own, as there are restrictions on which flights pets can travel on. Domestic travel available across Qantas's entire domestic network. For international travel, Qantas strongly recommends using a pet travel specialist due to the complexity of customs and quarantine requirements.
Service Animals
AllowedGuide, Hearing, and Assistance dogs are permitted in the passenger cabin. Passengers must visit the Qantas Service Dogs page for necessary information and application requirements before flying.
Species Rules
Service dogs (Guide, Hearing, Assistance) are permitted in the passenger cabin. All other pets travel in the hold via Qantas Freight.
- What types of animals are permitted in the cabin?
- Only service dogs (Guide, Hearing, or Assistance dogs) are permitted in the passenger cabin. All other pets, including cats and dogs, travel in the hold via Qantas Freight.
- Can pets travel in the cargo hold, and what are the requirements?
- Yes, pets travel in a special area in the hold of the aircraft where temperature and noise are similar to the cabin. Bookings must be made through Qantas Freight. It is important to book your pet's flight before your own, as there are restrictions on which flights pets can travel on.
- How do I book a flight for my pet, and can I do it online?
- You must book your pet's flight through Qantas Freight. It is important to book your pet's flight before booking your own flight, as there are restrictions around which flights pets and animals can travel on.
- Are there special requirements for international travel with a pet?
- For international travel, Qantas strongly recommends using a pet travel specialist due to the complexity of customs and quarantine requirements. You can mention that you'd like your pet to travel on a Qantas aircraft when contacting the specialist.
- Is there a dedicated contact for pet travel inquiries?
- Pet travel bookings and inquiries are handled through Qantas Freight. For service dogs, visit the Qantas Service Dogs page for information and application requirements.
Source: Official pet policy page ↗