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ShareWhat types of animals are permitted in the cabin of the aircraft?
Only small dogs and cats are permitted in the cabin of the aircraft.
What are the size and weight restrictions for animals allowed in the cabin?
Animals allowed in the cabin must weigh a maximum of 8 kg including the transport container.
What are the specifications for in-cabin pet carriers, including dimensions and materials?
The pet carriers for in-cabin use must be soft-sided, secure, and brought by the passenger. Specific dimensions are not provided here.
Are there specific requirements for cargo pet boxes, and if so, what are the size guidelines?
The requirements for cargo pet boxes include compliance with IATA regulations, and they must be of an appropriate size for the animal. Detailed size guidelines are not provided here.
What is the pricing structure for bringing a pet on board, and are there any additional fees or charges associated with it?
The price for bringing a pet on board depends on the route and is charged once per flight direction, including connecting flights. There may be additional charges if a pet does not behave appropriately.
Is there a limit to the number of pets allowed on a single flight?
Yes, each passenger is allowed to take a maximum of two animals in approved transport containers.
Are there breed restrictions or specific health requirements for pets traveling in the cabin or cargo hold?
Yes, there are breed restrictions for fighting dogs and snub-nosed breeds, and health requirements must be met according to the destination's import and export regulations.
What documentation or health certificates are necessary for traveling with a pet?
Specific documentation is not detailed here, but compliance with import and export regulations and animal welfare provisions is required.
Are there any temperature-related restrictions for pet travel, especially in cargo?
Lufthansa reserves the right to refuse to transport animals in the cargo hold if there are extreme weather conditions at the destination.
What are the procedures for booking a flight with a pet, and can I do it online?
Pets must be registered and confirmed for the flight at least 24 hours before departure. It is recommended to book early, preferably when booking the flight. Online procedures are not specified.
Are there any special requirements for international travel with pets, such as quarantine or additional documentation?
For international travel, it's essential to comply with the import and export regulations of the destination country, which may include quarantine or additional documentation.
Is there a dedicated support line or customer service team for pet-related inquiries and assistance?
Yes, there is a Lufthansa Cargo Service Centre available at tel.: 0180 6 – 747 100 for pet-related inquiries and assistance.