Icelandair Pet TravelFI

What types of animals are permitted in the cabin?

Only trained and certified service dogs are permitted in the cabin on Icelandair flights. No other pets are allowed in the cabin. Emotional support animals, comfort animals, companionship animals, therapy animals, and service animals in training are not accepted.

Can pets travel in the cargo hold, and what are the requirements?

As of November 1, 2024, Icelandair no longer transports animals in the hold on international flights. Hold transport continues on flights within Iceland only. Animals must travel in an IATA-compliant hard plastic crate with a waterproof bottom (collapsible metal or fabric crates are not accepted). The crate must allow the animal to stand, turn, and lie down naturally. Maximum combined weight (animal + crate) is 50 kg per crate, and maximum crate dimensions are 92 cm x 64 cm x 71 cm. A maximum of 2 crates per aircraft. Animals sent as cargo must arrive at the airport no later than 1 hour before departure.

What are the fees for traveling with a pet?

The fee for animal transport in the hold is 7,500 ISK per crate. This fee is non-refundable. Service animals travel free of charge in the cabin.

Is there a limit on the number of pets per passenger or per flight?

A maximum of 2 animal crates can be carried in the hold of each aircraft. Two animals of the same species may share one crate if the crate is a suitable size. For service animals, a maximum of 2 service animals per passenger with a disability is allowed.

What documents and health certificates are required to travel with a pet?

For service animals, a training certificate is required along with destination-specific documentation: a DOT form and CDC Import form for the USA; MAST approval for transit at Keflavik when connecting between Europe and North America; an Icelandair service animal transportation form for Iceland, Canada, Europe, and Ireland; completion of the Pet Import Portal for Ireland (at least 24 hours before travel); and a pet passport or Animal Health Certificate for the UK. All documents must be submitted at least 2 business days before departure.

How do I book a flight for my pet, and can I do it online?

Animal transport in the hold can be booked online when making a booking by selecting 'Animal transport' under extra baggage services and indicating the number of crates. For service animals, after booking your flight, visit the Support request page and select 'Medical and disability assistance' to upload required documents.

Are there special requirements for international travel with a pet?

International hold transport for animals is suspended from November 1, 2024. For service animals traveling internationally, destination-specific documentation is required. Dogs entering the USA must be at least 6 months old, appear healthy, and have a microchip detectable by a universal scanner. Dogs entering Iceland are subject to a mandatory two-week quarantine. For Ireland, the Pet Import Portal must be completed at least 24 hours before travel. UK entry requires a pet passport or Animal Health Certificate.

What is the airline's policy on sedating pets during travel?

Passengers are advised to give their animal a sedative before departure after consulting with a veterinarian. Distressed animals that make a lot of noise will not be allowed on board.

Are there breed restrictions for pets traveling in the cabin or cargo?

There are no stated breed restrictions for hold transport. For service animals, dogs of any breed or type that are individually trained and certified are accepted in the cabin.

Source: Official pet policy page ↗