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ShareWhat types of animals are permitted in the cabin of the aircraft?
Cats and small dogs are allowed in the cabin, provided they can stand, turn around, and lie down in their carrier under the seat in front of you.
What are the size and weight restrictions for animals allowed in the cabin?
In-cabin pet carriers must not exceed 23 cm in height, 40 cm in width, and 55 cm in length for hard-sided carriers, and 27 cm in height, 40 cm in width, and 55 cm in length for soft-sided carriers. Different restrictions apply based on aircraft type.
What are the specifications for in-cabin pet carriers, including dimensions and materials?
The pet carrier must be big enough for the pet to stand up, turn around, and lie down comfortably. Hard-sided carriers have maximum dimensions of 23x40x55 cm, while soft-sided carriers can be up to 27x40x55 cm.
Are there specific requirements for cargo pet boxes, and if so, what are the size guidelines?
For pets in cargo, the carrier must be hard-sided, secure, leak-proof, and large enough for the pet to stand, turn around, and lie down comfortably. The container must not be collapsible and should have no parts of the pet extending outside.
What is the pricing structure for bringing a pet on board, and are there any additional fees or charges associated with it?
The cost for one-way travel with a pet in the cabin is $50.00 CAD/USD for travel within Canada and Canada/U.S. (except Hawaii), and $100.00 CAD/USD for international flights. For pets in cargo, the fees range from $105.00 - $120.75 CAD/USD within Canada and Canada/U.S. to $270.00 - $318.60 CAD/USD internationally.
Is there a limit to the number of pets allowed on a single flight?
Only one cat or small dog is allowed in the cabin per passenger. In the baggage compartment, up to two pets can be in the same kennel under certain conditions.
Are there breed restrictions or specific health requirements for pets traveling in the cabin or cargo hold?
Short/snub-nosed (brachycephalic) breeds of cats and dogs cannot travel in the baggage compartment due to health risks. Certain strong dog breeds must be transported in a special reinforced container or crate.
What documentation or health certificates are necessary for traveling with a pet?
Government-approved health certificates are required for international travel. Local veterinary health certificates are not sufficient for government veterinary inspections.
What is the airline's policy regarding sedation or tranquilizers for pets during the flight?
Information regarding the policy on sedation or tranquilizers for pets during flights was not explicitly provided. Pet owners should consult with a veterinarian and Air Canada for guidance.
Are there any temperature-related restrictions for pet travel, especially in cargo?
Pets cannot travel in the baggage compartment when summer temperatures exceed 29.5°C (85°F) or during winter when temperatures are at or below 0 °C (32 °F). Specific date and destination restrictions apply based on temperature extremes.
What are the procedures for booking a flight with a pet, and can I do it online?
Advance notification is required when traveling with a pet. When traveling with a pet, online check-in or check-in at an airport self-service kiosk is not possible; passengers must check in with an agent.
Are there any special requirements for international travel with pets, such as quarantine or additional documentation?
For international travel, government-approved health certificates and other documents may be required. It's advised to contact the consulate or embassy of the destination country for specific requirements.
Is there a dedicated support line or customer service team for pet-related inquiries and assistance?
Specific information about a dedicated support line for pet-related inquiries was not provided, but Air Canada Cargo can be contacted for assistance and details on pet travel.